Contact has a division that has been developed specifically to service, maintain and diagnose generators across all sectors of industry in Tasmania.

We service and maintain complete systems including back up and prime units. Some Contact staff have dual trades that combine electrician / diesel mechanics qualifications. We can offer 24/7 breakdown service with just 1 staff member required to attend service and breakdown calls.

As part of our service throughout Tasmania, we develop complete service files for each customer including operator and service manuals and fault finding for all installations.

We are able to supply and install diesel, gas, marine generators and gas turbine co-generation units in from our Hobart, Launceston or Burnie branches.

All work is carried out in house including electrical works associated with the installation of new generators including switch boards, automatic transfer switches and control systems.

Our licensed technicians have all the skills and training to provide a seamless installation service from start to finish, eliminating having to engage third party contractors to assist the installation & repair. New or old installations from ground up total package management.

We supply iCloud based reports with photos and test results.

• Scheduled Maintenance – 1, 3, 6 or 12 monthly

• Fault finding onsite statewide

• Installation Standby and Prime generators

• Marine/Gas/Diesel generators

• Load Test & Commissioning

•Motor, Soft starter and VSD testing and verification services

Renewable energy systems

Contact Group are certified installers of Energy Saving Solutions including Solar Energy Efficiency Systems Wind Turbine Generation Systems. Contact Group have been involved in Renewable Energy for the past 5 years. We advise on, and install state of the art Energy Saving solutions throughout Tasmania. Our trained specialists are qualified to advice on a range of products to suit all client’s needs. Our adviser capability includes having an intimate knowledge of the Federal Governments, and local supply authority costing models.

Solar photovoltaic – how it works

Solar Photovoltaic (PV) panels on the roofs of homes and businesses capture the sun’s energy to generate electricity cleanly and quietly. Light energy is converted directly into electricity by transferring sunlight photon energy into electrical energy. This conversion takes place within cells of specially fabricated semiconductor crystals. While it might be true that solar cannot generate electricity all the time, it does generate electricity when it is needed most, during the day, and on hot sunny days when electricity demand is at its peak typically driven by building heating and air-conditioning. Importantly, electricity is generated at the point of demand – where people live and work which means there is no need to transfer the energy long distances across expensive infrastructure.

System Technologies

• Grid connect Solar power systems

• Wind turbine systems

• Micro-hydro systems

• Heat pump hot water systems

• Solar hot water systems.

Preferred Systems

Contact Group only use the Best Solar Photovoltaic (PV) systems that will give you the best results. All German manufactured Suntech & Conergy Panels with SMA Sunnyboy & Conergy Inverters. Solar Hot Water – Apricus Evacuated tubes, Dux flat panel solar. Quantum & Stiebel Eltron Heat Pump hot water.

Past Projects

View our recent  Power Generation and Network Upgrades project at Cape Barren to see what we did for them, and can do for you!

Co-generation units

Co-generation or CHP (combined heat and power) is the simultaneous production of electricity and heat using a single fuel such as natural gas, although a variety of fuels can be used. The heat produced from the electricity generating process (for example from the exhaust systems of a gas turbine) is captured and utilised to produce heat for industrial and/or domestic purposes. The heat usually in the form of hot water/steam can be used to generate chilled water (absorption chiller), heating water or domestic hot water. Cogeneration for on-site power and heat is well established overseas and is being used increasingly in Australia.

Turbine GAS Co-Generations

Co-generation, or combined heat and power (CHP), takes the waste heat captured, and uses this in process heating, hot water or building heating applications. This greatly increases the efficiency of the system. Advantages of this system are greatly reduced costs and carbon emissions, free heating and power security.

Competitive Advantages of Co-Generation:

• Super-low emissions – better than toughest global standards

• Low maintenance – only one moving part; no lubricants

• Scalable – 30 kW to 10 MW of power

• Small footprint

• Fuel flexibility

• Efficiency & reliability

 Cogeneration technology provides greater conversion efficiencies than traditional generation methods as it harnesses heat that would otherwise be wasted. This can result in up to more than a doubling of thermal efficiency, also carbon dioxide emissions can be substantially reduced. Furthermore, the heat by-product is available for use without the need for the further burning of a primary fuel. Cogeneration systems predominantly use natural gas, a fuel source which emits less than half the greenhouse gas, per unit of energy produced than the cleanest available thermal power station.

A tutorial video on the basic workings of a Capstone generators is below. 

Reciprocal GAS Co-Generators

Gas engines are driving powerful changes in the way we see our world. All specifications offer high reliability, durability and fuel flexibility to burn fuels from low energy landfill gas or bio-gas to natural gas to field gases. Cat gas generators are available from 85kW to 8,150kW.

• High output, low emissions

• Simple, robust design for long life

• Heavy duty components

• State of the art Cat digital ignition system and engine supervisory system on most models

• Optimised systems for low energy applications

• Single source for complete power solutions

• Turnkey support from the Caterpillar Dealer network

UPS Systems

Double Conversion Battery UPS

Contact Group offer the Cat Double Conversion Battery UPS systems, these units provide clean, stable power to sensitive loads, ensuring reliable protection, optimum performance and extended life.

Flywheel UPS

Contact Group also offer Cat Flywheel UPS provides for a high efficiency continuous power solution. This technology uses a power dense integrated flywheel, which stores sufficient energy to ride through power disturbances such as dips or surges in voltage and/or current.

Continuous Power Module (CPM)

If your business requires seamless, continuous power but don’t have the building space, would like to use their existing space more effectively or would like to move their power outdoors, Contact Group and Caterpillar offers containerised power packages to meet the toughest demands. We Offer a free site audit that covers basic load requirements, system use and space requirements. From this data we can formulate a custom package that can include:

• A Continuous Power Module (CPM)

• Generator and Switchgear

• ISO container


• Scheduled Maintenance – 1, 3, 6 or 12 monthly

• Fault finding

• Battery replacement

• Remote monitoring

Contact us today for more information on these units.