North West Regional Hospital Redevelopment

Electrical, data & security upgrade & installation

Project Overview

The North West Regional Hospital provides high quality health care and specialist services to North West Tasmania and King Island. It offers services in medical, surgical and allied health specialties through inpatient and outpatient departments. The hospital caters for the emergency resuscitation, surgery and intensive care of most trauma patients and other medical conditions.

In 2013 Contact Group were awarded the electrical services contract for the CCC and DEM upgrade by VOS construction.

The project included the construction of a new 3-level Cancer Centre, incorporating oncology and radiation services, additional MRI services, a Linac Bunker and control room to provide radiation treatment for cancer patients, Chemotherapy Treatment Chairs, Palliative Care Capacity, Clinical Trial Facilities, Specialist Consulting rooms, the expansion of the existing Department of Emergency Medicine to provide additional resuscitation bays, acute treatment bays a reconfigured ambulance bay, triage station and treatment rooms within the constraints of the reconstruction of the facility within a fully functioning acute hospital setting.

Contact Group was engaged to provide the full suite of electrical industry requirements to the new and existing upgraded facilities to ensure the medical facility was transformed into a state of the art medical facility capable of providing latest technology medical procedures and treatment to the population of the North West Coast of Tasmania.

Contact Group provided the following services to the new facility: IP Platform Nurse Call System, Switchboard Construction and installation, Emergency Generator Backup Power supply, Fire Detection, Dali Lighting Control, MATV services, Security and Access Control Systems, Medical Testing to AS3003 standards, Fibre Optic and Structured Cabling Communications Services, Medical Emergency Paging Systems, Power Reticulation and Distribution, Lighting, Power and Essential Service Power provision.

Project Scope & Design

• All Data, Security, MATV, Power, Lighting, and Phone services for the new building works.

• New site main switchboard to accommodate the new building works and a new 700KVA Generator that was designed to run synchronously with the existing generator.

• Site wide fire detection and EWIS system upgrade

• Site wide new IP Nurse Call system upgrade.

• New fully certified Panduit Cat 6 data end to end data solution

• Integration of BMS, security, lighting (DALI), messaging platform, and nurse call system to enable the required hospital scoped work flows.

A large emphasis in the design was put on Hospital wide communication and workflow management. A state of the art Amcom IP messaging platform was rolled out site wide as the platform to do this. It collects information and alarms from the BMS, nurse call, duress, FIP and security system and process and controls the workflows accordingly.

Project Challenges

Both the site wide fire system and nurse call upgrades posed many challenges along the way. Our staff were required to liaise constantly with nursing staff to ensure daily infection control procedures were adhered too and in most cases we were required to erect temporary infection control barriers around the rooms we were working in.

Contact Group have worked alongside the electrical consultant, builder and client to ensure the dynamic design is keep active to ensure all obstacles are able to be dealt with on a daily basis.


The North West Regional Hospital Redevelopment provided a terrific opportunity for the skilled team of The Contact Group to demonstrate their vast array of skills and expertise in what proved to be a very challenging project.

The successful completion of such a high profile project on such a vast site in challenging conditions it a true testament to the ability of Mr Kingsley Clark the Project Manager, the site supervisor Mr Shane Elsley and the team of dedicated project installation technicians. With some 40,000 electrical construction hours completed across such a diverse range of electrical skills for a range of world leading technologies, the ability for the Contact Group technicians to adapt to the ever changing requirements and conditions is a true testament to their ability.

The ability to complete a project of such significance within the confines of an operating Hospital provided a multitude of challenges for the Skilled team from The Contact Group to overcome. Strategically planned shutdowns and outages to transition the services from the old world technologies to the new state of the art industry leading technologies proved a massive task to undertake to ensure the Hospital was able to function seamlessly.

The dedication and commitment of the team from Contact Group was the reason the North West Regional Hospital Redevelopment project was such an amazing success for all involved. Congratulations to the Team from Contact Group, led by Mr Kingsley Clark for the delivery of such a successful project.